Delivery and returns

Delivery Time

If your pieces are in stock, they will be dispatched in 1-3 working days from receipt of payment.

If you have ordered a product that is currently out of stock we will advise you at the point of order of estimated time of delivery. At this point you are welcome to cancel the order and receive a full refund.

 

Delivery Types and Charges

At Craft ‘n Toys , we use a courier company to deliver your products.

We have a standard delivery charge of £6.99  (for UK),  £9.99 (for Europe), 12.99 (USA) and 12.99 ( Rest of the World).

 

Returns

We regret that you are unhappy with our creations. Just send us back the product in 14 days, without any damage, and you’ll get a refund .

Any costs or damage incurred during transport are non-refundable.

The customer bears all return delivery costs.